Agent Studio
Agent Studio is the dashboard surface where you create and manage agents. Use it to draft agent instructions, attach knowledge, validate the setup, publish a version, and deploy that version to a channel.
Agent Studio is designed for the people who own the support experience: founders, operators, support leads, and technical teammates who need a clear way to change what an agent does.
Why it matters
Agent Studio separates authoring from live traffic. You can prepare an agent, review the configuration, and publish a version before you bind it to Website Support or another channel.
This lowers the risk of accidental changes in customer conversations. A draft is editable. A published version is the reviewed artifact you can deploy.
Common work in Agent Studio
- Create or edit an agent draft.
- Add or update support knowledge.
- Validate that the agent is ready to publish.
- Publish a reviewed version.
- Deploy a version to a channel.
- Check which version is currently serving a channel.